Word Of Mouth Marketing Is Proven & Cost Effective But what drives the word of mouth?
Customer eXperience Drives Word Of Mouth But what is customer experience?
Customer eXperience is all about delighting a customer at every single interaction. For which businesses need to understand customer feedback & their loyalty in the first place. Based on which they should express their advocacy to show proactive care with the best interest of the customer. This helps build trust which spreads the word of mouth organically. Improving Customer experience is the only way to acquire & retain customers saving time, money & effort.
It is a MUST TO KNOW what is NOT Customer eXperience Management:
How Does CXONCLOUD Help?
How It Works?
Our Pricing Is Simple.
Collect in-store feedback across all your departments/stores, measure customer loyalty, engage & reward loyal customers, send out proactive customer announcements & referral campaigns to spread the word of mouth in just simple clicks & fills.
Collect your seller feedback, product review for all fulfilled orders on your store, measure customer loyalty, engage & reward loyal customers, send out proactive customer announcements & referral campaigns to spread the word of mouth in just simple clicks & fills.
Generate leads from all customer touch points, manage follow ups, bookings, measure customer loyalty, engage & reward loyal customers, send out proactive customer announcements & referral campaigns to spread the word of mouth in just simple clicks & fills.
Frequently Asked Questions.
Who Are We? The experience people!
CXONCLOUD is developed by Unloc Ltd. Unloc stands for Universal Language Of Customers. Unloc Ltd was founded in 2009 in London. We have been focussing on consulting, architecting & designing customer solutions for various industry verticals in the UK & beyond.
We have been behind the delight factor of these prestigious clientele.
What Our Clients Say?
CXONCLOUD powers Kadaiveedhi, a marketplace run by mums worldwide. It has changed the e-Commerce landscape by enabling us to sell SERVICES & EVENTS online. CXONCLOUD helps us understand our customer behaviour, emotions, sentiments & the overall experience. Above all, it’s so simple to use that our non-technical sellers deliver fantastic Customer Experience effortlessly. CXONCLOUD is true bliss for small business owners.
Lead generation has been my biggest challenge. CXONCLOUD’s booking app is so simple to DIY & I have linked it to my website, Facebook page, Twitter, Instagram, YouTube channels, my visiting cards & all my printed materials. I get 3-4 qualified leads automatically every week & I don’t need to pay any commissions. I can do so much more like sending quotes, live chat with my customers, schedule events…The CX score analytics is brilliant. Tells me exactly where & what’s going wrong.
I learn so much about my business & customers that I never had known or would have known without CXONCLOUD. It’s a dream come true to manage my end-end business in just clicks with CXONCLOUD.
I sell in my home-store, Amazon & through other e-commerce portals like Kadaiveedhi. I do not have time to chase customers for feedback. CXONCLOUD brings it all together & I can now manage my customers & their experience from one place.
I sell from my Shopify store. It costs me so much time & money to customise Shopify. I came across CXONCLOUD & it’s unbelievable what I can do now in clicks. My customers are truly delighted & I see excellent consistent repeat business.
Every year we conduct so many artistic events in the month of Jan-Feb. We never collected any data. This time with CXONCLOUD we have got so many insights about popular events based on content, timing, ambience, performance & so much more. We know who likes what. We can announce all our outreach programs to the whole crowd in 1-click.